How SupportMeet works
One honest story is all it takes. Here is what happens next.
1. You write what you’re going through
In your own words, as fully as you can: what happened and when, how it is affecting you, what you have tried, and what would help. A gentle guide on the page helps you cover the parts that make matching most accurate. You choose a name; it does not have to be your real one.
2. Your story is read with care
Our matching engine reads your story and files it under the situations it truly describes — for example Caring for someone with dementia and Caregiver burnout. It also notes where you are in it (just started, in the middle, getting through, or through it), the language you write in, and whether you might need practical or urgent help. If nothing in our catalogue fits, it proposes a new situation, and a circle opens for it.
3. You join your circles, at once
For every situation, you are added to its worldwide circle. If you write in another language, you also join that language’s circle. When enough people near you join, a circle for your country opens so you can meet nearby. If a circle did not exist yet, it forms around you and everyone who shared a matching story before you.
4. You meet the people most like you
Inside each circle you can talk with everyone, and we point out the people closest to your situation: same circumstances, similar stage, your country or language. Members who have come through it stay on as guides. You can message people from your circles one-to-one, translate any message with one tap, and see each member’s local time so you know who is awake.
5. Help finds you
Alongside your circles you see help that matches your situation and country: crisis lines, government programmes, charities and peer groups, professionals, products and services, and a short plan of practical next steps written for your story. If you need money, goods or a hand right now, one tap starts a request on HelpBLESS, our sister platform.
6. Your circles change as your life does
Add an update to your story, or share a new one, whenever something shifts. We look again, and you join any new circles that fit. Leave or mute a circle whenever you like.