Privacy policy

What we collect

• Account: email, password (stored as a one-way hash), the name you choose, and optionally country, city, languages, pronouns and a short bio.
• Your stories and messages: what you write in stories, updates, circles and private messages.
• Usage: when you were last active (to show who is “here now”), notifications, and basic security logs (IP address, browser) kept for abuse prevention.

How your story is used

To match you, your story is processed by our matching engine, which uses an AI language model provider (DeepSeek) under our instructions to identify situations, write a de-identified summary and suggest practical next steps. On request, messages are sent to the same provider for translation. We do not sell your data or use it for advertising profiles.

Who sees what

• Members of your circles see your chosen name, country (if set), local time, stage, the de-identified summary of your story, and the messages you post in those circles.
• Your full story is visible only to you unless you turn on “Share my full story with my circles”.
• Your email is never shown to other members.
• Our small team can access content to keep the community safe, respond to reports and support requests.

Signing in with OneLifeVibe

If you sign in with a OneLifeVibe account, OneLifeVibe shares your name and email address with SupportMeet so we can create or link your account, and lets you stay signed in across OneLifeVibe sites. OneLifeVibe does not receive your stories or messages.

Payments

Payments are processed by Stripe. We never see or store your full card number.

Your choices

• Download all your data from Settings at any time.
• Delete your account from Settings: your stories and private messages are deleted, you are removed from every circle, and your circle messages are blanked.
• Control emails, private messages and story sharing in Settings.

Contact

Questions or requests: [email protected].