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SupportMeet

For hospices

Every family gets a year of support. Your team gets the record.

Medicare asks you to offer bereavement support for up to a year after a death, and it is not paid separately. SupportMeet carries the year with you, for a flat monthly fee.

What you are up against

  • Bereavement teams are small, often borrowed from social work and chaplaincy
  • Most survivors had only days or weeks with you before the death
  • Thirteen months of calls and mailings per family is hard to keep up
  • Surveys look for a bereavement plan of care that is actually followed

What SupportMeet does for you

  • Private groups for your families

    Small groups of up to eight, named for your hospice, with moderation and crisis handling built in.

  • Check-ins at the hard dates

    Notes at three days, two weeks, one, three and six months, the run-up to the anniversary and thirteen months, timed from the date of death.

  • Free Premium memorial pages

    Every family can make a memorial page with a guestbook and candles, Premium included at no cost to them.

  • A monthly report for your file

    Invited, joined, active, check-ins sent, and loneliness outcomes once enough families have checked in. Totals only.

  • Invite cards for the family pack

    Print cards with your own QR code, or paste a list of emails and dates of death.

  • Invoice billing

    Pay by invoice, net 30, with your PO number, or by card. No setup fee.

Plans

Hospices under 150 deaths a year

$149/month

Every family you serve

  • Private groups with your name on them
  • 13 month check-in series
  • Invite cards and email invites
  • Monthly report, totals only
  • Card, PayPal or invoice (net 30)

Hospices with 150 to 500 deaths a year

$299/month

Every family you serve

  • Private groups with your name on them
  • 13 month check-in series
  • Invite cards and email invites
  • Monthly report, totals only
  • Card, PayPal or invoice (net 30)

Hospices over 500 deaths a year

$499/month

Every family you serve

  • Private groups with your name on them
  • 13 month check-in series
  • Invite cards and email invites
  • Monthly report, totals only
  • Card, PayPal or invoice (net 30)

Questions

Does this replace our bereavement coordinator?

No. It gives families somewhere to turn between your calls and mailings, and gives your coordinator a record of the support offered.

Do you share patient information?

No. You send families an invitation; they choose to join. We never receive clinical records, and you only ever see totals.

Is it counselling?

It is peer support with professional moderation and crisis handling. Families who need more can be referred to your team.

What does the pilot cost?

Nothing for 60 days. We remind you a week before it ends, and you can stop at any time from your coordinator page.